Privacy policy

Privacy Policy

Last Updated: September 2026

HONG KONG JUTEN LIMITED ("Juten Shop", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit:

www.juten.shop

or purchase products from us.

Information We Collect

We may collect the following information:

Personal Information

Including:

Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment-related information

Automatically Collected Information

Including:

IP address
Browser information
Device information
Website usage information
Cookies and tracking technologies

How We Use Personal Information

We use collected information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Process payments securely
Prevent fraud and unauthorized transactions
Improve website performance
Provide marketing communications where permitted

Sharing of Personal Information

We may share information with trusted service providers, including:

Payment processors
Shipping carriers
Fulfillment partners
Website analytics providers
Marketing service providers

These providers only receive information necessary to perform their services.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember customer preferences
Analyze website traffic
Improve marketing performance

Customers may control cookie settings through their browser settings.

California Consumer Privacy Act (CCPA) Notice

This section applies to residents of California.

Under the California Consumer Privacy Act (CCPA), California residents may have certain rights regarding their personal information.

These rights may include:

Right to Know

You may request information about:

The categories of personal information we collect.
The purposes for collecting personal information.
The categories of sources from which information is collected.
The categories of third parties with whom information is shared.

Right to Request Deletion

California residents may request deletion of their personal information, subject to certain legal exceptions.

Upon receiving a valid request, we will review and process the request according to applicable privacy laws.

Right to Correct

You may request correction of inaccurate personal information that we maintain.

Right to Opt-Out of Sale or Sharing of Personal Information

Juten Shop does not sell personal information in exchange for monetary payment.

If applicable under California privacy laws, customers may request to opt out of certain sharing of personal information for advertising purposes.

Non-Discrimination

We will not discriminate against customers for exercising their privacy rights.

Customers who submit privacy requests will continue to receive the same level of service.

How to Submit a Privacy Request

To submit a request regarding your personal information, please contact:

Email:

support@juten.shop

Subject:

Privacy Request

Please include enough information for us to verify your identity and process your request.

We may request additional information to protect customer privacy and prevent unauthorized requests.

Data Security

We use reasonable administrative, technical, and organizational measures to protect customer information.

However, no method of electronic transmission or storage is completely secure.

Contact Information

HONG KONG JUTEN LIMITED

Juten Shop