Food Safety & Quality Policy

Food Safety & Quality Policy

Last Updated: September 2026

At Juten Shop, we are committed to providing customers with reliable food products and daily essentials while maintaining high standards of product quality and customer safety.


Product Information

We provide product information including:

  • Product descriptions
  • Ingredients when applicable
  • Usage instructions
  • Storage recommendations
  • Important product notices

Customers are encouraged to review all available product information before purchase and use.


Allergies and Dietary Requirements

Customers with food allergies, dietary restrictions, or specific health considerations should carefully review product information before consumption.

If you have concerns regarding ingredients or suitability, please contact our customer support team before purchasing.


Product Quality Standards

We work with trusted suppliers and fulfillment partners to provide products that meet applicable quality and safety requirements.

Products are handled according to supplier and logistics procedures designed to maintain product condition during fulfillment and transportation.


Product Storage and Usage

Customers should follow product instructions regarding:

  • Storage conditions
  • Expiration information
  • Proper usage

Juten Shop is not responsible for issues caused by improper storage or misuse after delivery.


Contact Us

HONG KONG JUTEN LIMITED

Juten Shop

Email:

support@juten.shop

Phone:

+852 96214702