FAQ
Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 3-7 business days.
Estimated delivery time:
18-37 business days
depending on destination and shipping conditions.
Where do products ship from?
Orders may be fulfilled from different locations depending on product availability and destination.
We work with trusted fulfillment partners to provide efficient delivery.
How can I track my order?
Tracking information will be sent by email after your order has been shipped.
Can I return food products?
Due to safety and hygiene considerations, opened food products and consumable goods may not be eligible for return.
Please contact our support team if your order has an issue.
How can I contact customer support?
Email:
Phone:
+852 96214702